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Contact and faq

Tell us about your plans and we will be in touch soon. Please see our FAQs below for commonly asked questions. Departure location maps can be found below. To speak directly to a member of our team please call 07 5638 1265 our office hours are Monday to Friday 9am to 5pm.

General Enquiries

Gold Coast Location

Arm C Mariner’s Cove Marina
60 Seaworld Drive, Main Beach QLD 4217

Brisbane Location

City Botanic Gardens River Hub
147 Alice Street, Brisbane QLD 4000

Frequently asked questions

What days do you operate?

We operate 24/7. There is complete flexibility around your departure and return time.

Where do we depart from?

Check your booking for any custom departure point you may have organized, below are our main departure points.

Gold Coast

Mariner’s Cove Marina Main Beach, Arm C


City Botanical Gardens River Hub.

Can you pick up or drop off from different locations?

There is flexibility around different pick up and drop off locations. Vessel travel charges from the Marina to the pickup location will apply.

Can we BYO?

Given that our vessels are fully licensed and have an onboard catering service, we don’t cater to BYO food and beverages.

Can we decorate the boat?

We do allow decorations onboard however there are some guidelines in place. All decorations will need to be discussed with your events consultant who can also recommend preferred stylists.

Can a DJ be booked?

There is space for a DJ, you’re welcome to provide your own DJ or we can arrange.

Is there a superyacht shoes off rule?

Yes, to protect the teak decks we request shoes to be removed.