Private Charter Survey - Crystal Blue Yacht Charters

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YOT Club Customer Survey

YOT Club Customer Survey

This customer survey will take 2-5 minutes to complete and greatly assists our quality improvement. Your response is confidential, any data collected is only used for internal quality improvement at The YOT Club. Thank you!

OVERALL Rating

Considering your COMPLETE EXPERIENCE with our services, how likely are you to recommend us to a friend or colleague? *

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0 is not at all likely, 10 is extremely likely

What do you like about our services?

What could we do to improve?

How did we disappoint you, and what can we do to make it right?

If you could have us add one feature to our services, what would it be?

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F&B Rating

Considering the FOOD & BEVERAGES only, how likely are you to recommend our Food & Beverages? *

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0 is not at all likely, 10 is extremely likely

What do you like about our Food & Beverages?

What could we do to improve our Food & Beverages?

How did we disappoint you, and what can we do to make it right?

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MUSIC Rating

Considering the MUSIC only, how likely are you to recommend our Music? *

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0 is not at all likely, 10 is extremely likely

What do you like about our Music?

What could we do to improve our Music?

How did we disappoint you, and what can we do to make it right?

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SERVICE Rating

Considering SERVICE from initial planning to the event experience on board, how likely are you to recommend our Service? *

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0 is not at all likely, 10 is extremely likely

What do you like about our Service?

What could we do to improve our Service?

How did we disappoint you, and what can we do to make it right?

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BOAT Rating

Considering the BOAT layout, comfort and facilities, how likely are you to recommend our Boat as a venue? *

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0 is not at all likely, 10 is extremely likely

What do you like about our Boat?

What could we do to improve our Boat for you?

How did we disappoint you, and what can we do to make it right?

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VALUE Rating

Considering VALUE for money only, how likely are you to recommend our Value for money? *

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0 is not at all likely, 10 is extremely likely

What do you like about our Value for money?

What could we do to improve our Value for money?

How did we disappoint you, and what can we do to make it right?

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ABOUT YOU

First Name *

Last Name

Email *

Which boat were you on? *

YOT Club

YOT Blue ( formerly Crystal Blue )

Not sure

What location did you board? *

Brisbane

Gold Coast

Sanctuary Cove

Other

What was the approximate date of the event you have rated *

Which best describes your role for this event? *

Event Guest

Event Organizer

Assistant Organizer

Agent, Consultant or Promoter

Other

Company / Organization Name *

What best describes the event type? *

Business Event

Birthday

Anniversary

Wedding or Reception

Hens or Bucks party

Other

What type of Other event? *

Your Age *

18-25

26-35

36-45

46-59

60+

Rather not say

Gender *

Female

Male

Rather not say

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If you are human, leave this field blank.

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